LEGAL

Privacy Policy

Effective Date: July 15, 2026 · Last Updated: July 15, 2026

Zema Stream Technology ("Zema Stream," "we," "us," or "our") is committed to protecting the privacy and personal data of visitors to our website and clients of our AI enterprise delivery services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our Services, and describes your rights under the General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), and China's Cybersecurity Law and Personal Information Protection Law as administered by the Cyberspace Administration of China ("CAC/PIPL").

1. Data Controller

Zema Stream Technology acts as the data controller (or, where applicable under PIPL, the "personal information handler") responsible for personal data processed through this website and our enterprise service engagements. For any privacy inquiries, please contact us using the details in Section 10 below.

2. Nature of Service

Zema Stream Technology provides business-to-business ("B2B") services to enterprise clients, including AI pre-sales and solution architecture, technical account management, local delivery and proof-of-concept support, and on-demand regional operations support. Our data processing activities are primarily conducted in a B2B context; we do not knowingly collect personal data from consumers for direct-to-consumer purposes, and our Services are not directed to children under the age of 16.

3. Information We Collect

3.1 Information You Provide

Contact details submitted via our lead capture form, including full name, corporate email address, company name, and message content.
Information shared during the course of a client engagement, such as technical requirements, project scope, and communications with our team.

3.2 Information Collected Automatically

Log data, including IP address, browser type, device identifiers, referring URLs, and pages visited.
Cookies and similar tracking technologies used to analyze site performance and traffic, as described in our Cookie Banner and Section 7 below.

4. Data Minimization

We adhere to the principle of data minimization: we collect only the personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. We do not request sensitive categories of personal data through our website forms, and we periodically review our data holdings to ensure information no longer necessary for the stated purposes is deleted or anonymized in accordance with our data retention schedule.

5. How We Use Your Information

To respond to inquiries submitted through our contact and lead capture forms.
To evaluate, scope, and deliver enterprise AI pre-sales, technical account management, and local delivery services.
To maintain, secure, and improve the performance of our website and Services.
To comply with applicable legal, regulatory, and contractual obligations, including cross-border data transfer requirements.
To communicate with prospective and existing enterprise clients regarding our Services, where consistent with applicable law.

6. Cross-Border Data Transfer

As a company supporting global AI enterprise clients, Zema Stream Technology may transfer, store, and process personal data in jurisdictions outside of your country of residence, including the United States, the European Economic Area, and the People's Republic of China. Where we transfer personal data originating in the EEA or UK to a jurisdiction not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses ("SCCs") or equivalent mechanisms. Where required under China's Cybersecurity Law, Data Security Law, or PIPL, cross-border transfers of personal information and important data are conducted in accordance with CAC security assessment, standard contract, or certification requirements, as applicable. We take commercially reasonable steps to ensure any third party recipient of your data provides an equivalent level of protection.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to optimize performance, analyze traffic patterns, and support compliance across our cross-border operations. You may control cookie preferences through the cookie consent banner presented on your first visit, and through your browser settings. Declining non-essential cookies will not affect your ability to browse the website, though some functionality may be limited.

8. Data Sharing and Disclosure

We do not sell personal data. We may share personal data with: (a) service providers and subprocessors who assist in operating our website and delivering our Services under contractual confidentiality and data protection obligations; (b) affiliated entities supporting regional service delivery; (c) professional advisors, regulators, or authorities where required by law; and (d) a successor entity in connection with a merger, acquisition, or sale of assets, subject to continued protection of your data.

9. Your Rights

Under the GDPR (EU/EEA/UK Residents)

You have the right to access, rectify, or erase your personal data; restrict or object to processing; request data portability; and lodge a complaint with your local supervisory authority. Where processing is based on consent, you may withdraw consent at any time.

Under the CCPA/CPRA (California Residents)

You have the right to know what personal information is collected, used, disclosed, or sold; to request deletion or correction of personal information; to opt out of the sale or sharing of personal information (we do not sell personal information); and to non-discrimination for exercising your privacy rights.

Under PIPL (China Residents)

You have the right to know, decide, and restrict or refuse the processing of your personal information; to access and copy your personal information; to request correction, supplementation, or deletion; and to withdraw consent, in each case subject to applicable exceptions under PRC law.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within the timeframes required by applicable law.

10. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction, consistent with industry standards for enterprise technology providers.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.

12. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Zema Stream Technology
Data Protection Inquiries
Email: privacy@zemastream.com

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be reflected by an updated "Last Updated" date at the top of this page.